Flowers

Coronavirus

Last updated on Thursday, May 18, 2021.

Information about the coronavirus (COVID-19)

Due to the coronavirus, several measures have been taken already that also affect the festival summer, which we have all been looking forward to so much. On this page we will keep you informed about the developments that apply to the festivals in our offer, and how we deal with them.

Our thoughts go out to the relatives of victims and our healthcare heroes, as well as to all festival organizations, their crew, suppliers, artists and of course you as a visitor. Together we are strong. Hopefully we will see you again soon at one of our festivals. Stay safe!

Will the festival that I bought tickets for take place at the original dates?

This differs per festival. It also depends on the country where the festival takes place. Below you can find a list of the festivals in our offer that are now known to have been cancelled or postponed.

– Melt Festival (postponed, statement)
– Rock Werchter (postponed to 30 June – 3 July 2022, statement)
– Pohoda Festival (postponed to 7 – 9 July 2022, statement)
– Colours of Ostrava (postponed to 13 – 16 July 2022, statement)
– Balaton Sound (postponed to 2022, statement)
– Sziget Festival (postponed to 2022, statement)
– VOLT Festival (postponed to 2022, statement)

I bought tickets and/or other products for (one of) these festivals. What does this mean for me?

For tickets or other products that come directly from the festival, the festival’s policy applies. You will be contacted by the festival organization for the handling of these tickets. It depends on the festival whether your ticket will remain valid for the 2022 edition, whether you will receive a voucher or whether you can apply for a refund.

I booked travel, accommodation and/or add-ons that are provided by Festival Travel in addition to the festival’s offer. What does this mean for me?

With these products you can choose whether you want to keep them for the next edition or request a refund. In case you want to keep the tickets, you don’t have to do anything. If you wanted to request a refund, you were able to do this via the form you received by email.

I bought a package from Festival Travel. What does this mean for me?

For all products, except the festival ticket, it is possible to request a refund. With a package you can choose whether you want to keep it for the next edition or if you want to request a refund. In case you want to keep the products, you don’t have to do anything. If you want to request a refund, you are able to do this via the form you received by email.

Please note: it’s only valid as a package, if you bought it as one product. If you bought a ticket and the travel seperately in one order, they count as separate products. For tickets and other products that come directly from the festival, the festival’s policy applies. You will be contacted by the festival organization for the handling of these tickets.

Why would I keep my ticket(s)?

– After a year of no festivals, festivalgoers are in for a treat, and all festivals and trips will be sold soon
– Due to scarcity, ticket prices may also go up
– By keeping your ticket you support Festival Travel, the festivals and the entire industry
– Tickets remain valid until they can actually be used

My question has not yet been answered. Can you help me out?

Of course we can. Please contact us via the Festival Travel contact page.